It’s All Good is a show about knowing your rights... from your wrongs.

The show features New Zealand’s sharpest legal advisor, Aunty and her well-meaning nephew, Herman Faleafa. Herman means well but he often has his head in the clouds and doesn’t think things through, especially when it comes to money. So he needs Aunty and others to keep his feet on the ground.

Each episode focuses on a common situation that many New Zealanders will find themselves in, for example getting a loan or being a guarantor. Aunty does her best to make sure Herman has his head on straight and knows his rights, with a few laughs along the way.

So join Aunty and Herman in making sure you know your rights... from your wrongs.

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Episode 1: Herman Faleafa wants a loan

Thinking about getting a loan

Herman dreams of watching the rugby on his own big screen TV. He visits his local lender Marcus Money after deciding to take out a loan to purchase a 4K TV and finds getting a loan is not like it was in the past.

Episode 2: It costs how much?

Signing up to a loan

Herman is still committed to realising his dreams of high definition glory but when he returns to see Marcus about getting a loan he finds out what the loan will really cost once fees and interest are added.

Episode 3: Tell him he’s dreaming

Loan guarantors

Herman needs someone to guarantee his loan so he can realise what Aunty refers to as “his ridiculously large television set aspirations”. But when Marcus outlines exactly what being a guarantor means, will Aunty agree to guarantee Herman’s loan?

Episode 4: Herman’s totally unexpected hot pie incident

Problems with your loan

In a totally unexpected hot pie incident Herman crashes his car into an ice cream van and loses his ability to earn money as a freelance taxi driver. Wondering if he will still have to make his loan repayments he turns to Aunty and Marcus for help and learns all about hardship applications.

Episode 5: The one when the repo guy comes


With his car still out of action, Herman has fallen behind on his car loan repayments. He comes face to face with the consequences when the repossession man turns up at his front door.

Episode 6: Cough it up Herman!

Toy safety

It’s Junior’s birthday and Herman is out shopping for party supplies. While looking for toys for the goodie bags, he discovers why toys for children under 3 must meet safety standards.

Episode 7: Indebted to Aunty (again)

Interest and fees after repossession

Herman gets an unexpected bill for interest and fees after his furniture was repossessed. He turns to Aunty for help and finds things are not what they should be.

Episode 8: Herman meets his match

Buying a car

Herman is getting back on his feet and looking for a reliable family car. After some advice from Aunty on the Consumer Guarantees Act, he gets more than he bargains for when he takes a car for a test drive.

Episode 9: Let’s agree to disagree

Refunds, repairs and replacements

Herman stands up for his consumer rights after he struggles to get a replacement when his ‘awesome as’ TV blows up.

Episode 10: Herman’s extended decision

Extended warranties

Herman heads to the store to buy the kids a game system and has to decide whether to purchase an extended warranty.

Episode 11: The magnificent mySuck-O

Door-to-door and telemarketing sales

Herman experiences buyer remorse after a persistent door-to-door sales man sells him a vacuum cleaner.

Episode 12: As seen in the matrix

Mobile traders

Herman and Charmaine visit a mobile trader looking for a cellphone and find the deal might not be as good as it seems.


Well-meaning solo dad Herman has four great loves in his life – his children Junior and Leilani, his Aunty, rugby and steak and cheese pies. Not always in that order. Herman was studying to become a pastry chef with aspirations to one day start his own business, but when his partner left he put that aside to find a job. Now, as a freelance chauffeur (taxi driver) he fits his work around his kids. Unfortunately Herman has an expensive blind spot. He can’t say no. Salespeople have taken advantage of him in the past, convincing him to buy things he doesn’t really need. He needs help to think through his financial decisions, and that’s where Aunty comes in.

Favourite colour: Sky blue
Favourite food: Steak and cheese pie
Favourite movie: Anchorman


With a 35-year career as one of Manukau’s sharpest legal operators, Aunty is an intellectual force to be reckoned with. Armed with a quick wit and passion for consumer rights, she continues to put her experience to good use by volunteering at the local community law centre. When it’s raining, that is. After Herman’s partner left him with the kids, Aunty showed her softer side by moving in to help out while he finds his feet again. Aside from her family Aunty’s greatest love in life is musicals, and it was after watching Sweeney Todd that she developed an insatiable crush on Johnny Depp.

Favourite colour: Magenta
Favourite food: Kingfish sashimi
Favourite movie: Sound of Music

auntys facebook 2


Of all his achievements, benching 180kg in his local Mangere gym would have once rated as Marcus’ finest. But that was a year ago, when life was all about winning. Aggressively. These days, Marcus prefers yoga and pilates to keep him in peak condition, and his softer outlook has helped him eradicate the hard sell from his repertoire as a money lender. Where in the past any business was good business, he now wants to do the right thing by his clients and make sure they think through their decisions.

Favourite colour: Ruby red
Favourite food: Rotisserie chicken
Favourite movie: Rocky II


Chip runs a repossession agency, and loves it. He should have retired 7 years ago, but he takes pride in his gentle approach to confiscating other people’s property. Without him, he fears the job would only be filled by a rougher crowd. Married for 50 years, with three kids and 10 grandchildren, he barely gets the time to partake in his favourite pastime – chasing flounder in the mudflats. But at his age, it’s getting harder to catch them anyway.

Favourite colour: Yellow
Favourite food: His wife’s Mac’n Cheese
Favourite movie: Gone with the Wind


Born and bred in the Tron, Charmaine was crowned Waikato’s youngest ever ‘Nail Technician Apprentice of the Year’ at only 17 years old. The prestigious award catapulted her to industry fame and even an appearance on morning TV. A move to Auckland followed where she now runs her own highly successful salon specialising in emoji nail art. When not working, Charmaine loves nothing more than singing Kylie Minogue at the local Korean karaoke restaurant with the girls.

Favourite colour: Lime
Favourite food: Chilli prawns
Favourite movie: The Last Boy Scout




Graham grew up on a diet of Bruce Lee and dreamed of one day being able to master the one-inch punch. He never did. But he did master the original Sega Mega Drive, with his love of gaming and all things electronic blossoming from there. He now has his dream job managing a local electronics store, giving him first dibs on any new gadget that tickles his fancy. 

Favour colour: Red
Favourite food: His mother’s pork, prawn and chives dim sum
Favourite movie: Fist of Fury




The identical twin brother to Marcus, Leon likes to joke how their own mother can’t tell them apart. To help avoid confusion, the two have agreed to a clothing colour palette whereby Marcus has rights to dark suits. Leon, in turn, wears the lighter and brighter attire, which he considers works in his favour of making a positive impression when delivering his sales pitches door-to-door. It’s a job that requires all of his considerable charm, but as a Tony Robbins admirer he is not short on self-belief.

Favourite colour: Salmon
Favourite food: BBQ ribs
Favourite movie: Shallow Hal




Having moved to New Zealand from Luton as a young child, Debbie recalls very little of her roots other than spending countless hours in smoke-filled pubs playing with make-up. Not a lot has changed. Though she does like to keep busy and loves social interaction, which is why she has two jobs. By day, she runs a truck shop selling everything from mobile phones to children’s toys. By night, she’s the resident quiz master at pubs all over town.

Favourite colour: Black
Favourite food: Chips and gravy
Favourite movie: Reservoir Dogs